About US — Over 25 Years Serving Canadian Players

Jackpot City was founded in 1998 — placing it among the oldest continuously operating online casinos available to Canadian players. The casino is operated by Cadtree Limited (2031), a Guernsey-registered company with its registered address at La Corvee House, La Corvee Alderney GY9 3TQ. Cadtree Limited holds Ontario Gaming Commission Licence No. OPIG1236392, issued 23 June 2022 by the Alcohol and Gaming Commission of Ontario (AGCO), and operates under a binding agreement with iGaming Ontario (iGO). The casino also holds licences from the Kahnawake Gaming Commission and the Alderney Gambling Control Commission (AGCC), providing multi-jurisdictional regulatory oversight. In 2022, Jackpot City became the official online casino partner of the Toronto Maple Leafs, the Toronto Raptors, and the Toronto Rock — the only AGCO-licensed online casino in Ontario to hold confirmed official partnerships across three major professional sports organisations simultaneously.

How Jackpot City Works — Real-Money Online Casino

Jackpot City is a traditional real-money online casino: players deposit Canadian Dollars, wager on certified games, and withdraw winnings to their registered payment method. All currency is denominated in C$. Players must be 19 years of age or older and physically located in Ontario at the time of each login. Jackpot City's geolocation system verifies physical location at login and at intervals during play sessions — players detected outside Ontario are blocked from real-money wagering. The casino does not accept registrations from players outside Ontario or from individuals under the legal gambling age.

Exclusive Games Built for Jackpot City Players

Jackpot City has commissioned two exclusive casino titles available only on its platform. Jackpot City Gold Blitz™ is a Games Global-powered slot featuring three progressive jackpot tiers — Mini, Major, and Mega — alongside free spins, a Collect mechanic, and the signature Gold Blitz™ bonus feature. Clucking Cross™ is an exclusive crash-style game developed with a highway-crossing theme, featuring cars, a cash-out mechanic, and multiplier collection. Neither title is available at any other casino. In addition, Jackpot City is the only Ontario online casino to offer Toronto Maple Leafs® Rising Rewards — a branded slot with hockey-themed Rising Rewards™ mechanics produced in partnership with the NHL franchise.

Seven Confirmed Software Providers and eCOGRA Certification

Jackpot City sources its 1,000+ game library from seven confirmed providers: Games Global (the primary supplier of slots, jackpots, and the Gold Blitz™ exclusive series), Pragmatic Play (contributing additional slots and live casino content including the Drops & Wins programme), OnAir Entertainment™ (supplying the live dealer suite including Real™ Roulette and Real™ Baccarat with named hosts), Switch Studios (providing multiple blackjack variants including the Premier Blackjack with Side Bets series and Extreme Multifire Roulette), Apricot (contributing certified table game content), Real Dealer (providing real video-streamed dealer games), and Flip Five Gaming. All games use certified Random Number Generator software. eCOGRA independently audits Jackpot City's RNG systems and publishes certification results accessible via the eCOGRA portal linked on the Jackpot City Fair Play page.

24/7 Support and Comprehensive Responsible Gaming Tools

Jackpot City's Player Services team operates 24 hours a day, seven days a week via live chat and email at help.jackpotcity-casino-canada.org. The Help Centre at the same address contains detailed FAQ guidance covering account creation, KYC document submission, deposit and withdrawal procedures, bonus activation, and responsible gaming tool setup. The casino provides a full suite of player protection tools accessible from the account dashboard: deposit limits, loss limits, session time limits, a nine-question self-assessment questionnaire, temporary self-exclusion ("Take a Break"), and permanent self-exclusion for a minimum of six months. Players can access their complete transaction and gaming history for the past 12 months from within their account. Formal complaints are submitted to [email protected]; escalation pathways include eCOGRA and iGaming Ontario.

Availability

Jackpot City is available exclusively to players physically located in Ontario. The casino operates at jackpotcity-casino-canada.org and is accessible via the iOS app (App Store), Android app (Google Play), and all modern desktop and mobile browsers. The platform is available in English and French. Players must be 19 years of age or older. Ineligible individuals include those who have self-excluded from any iGaming Ontario-registered platform, employees of Cadtree Limited and AGCO, and OLG or iGaming Ontario officers and staff.

Jackpot City has built its reputation over more than 25 years of continuous operation. Sign up today, claim your welcome bonus of up to C$1,600, and experience Ontario's official casino partner of three major sports franchises.